Radio Security Code Online Retrieval Available To Customers (TT-192-54-007)

RADIO SECURITY CODE ONLINE RETRIEVAL AVAILABLE TO CUSTOMERS

TECHNICAL SERVICE BULLETIN

REVISION HISTORY

RADIO SECURITY CODE ONLINE RETRIEVAL AVAILABLE TO CUSTOMERS - All models with anti-theft radio  . MMNA recently launched an online feature allowing customers to locate and retrieve their own radio codes. Instructions are accessed from the mitsubishicars.com website by clicking the "Owners" link at the top of the page, then selecting Radio Code Retrieval under Resources in the left column. Retrieving a code still requires removing the radio to locate the serial and part numbers. General instructions for radio removal are also available at the same link. Once the customer has the serial and part numbers, they navigate to a form on the website, fill out their personal information and click submit. Their radio code should be e-mailed to them in about 1 hour. If they have questions, there is an FAQ link on the first page of the instructions and a link to a Radio Code Trouble form should they need further assistance. Visit the site to familiarize yourself with it in case a customer comes to you with questions.

Dealers can still obtain radio codes through the Superscreen.