Delivery Stop Or Recall Notification Via Mobile Device (SI M08 05 17)

WARNING: This page is about the Cooper Base, 2D Convertible, Automatic Trans, which is a different variant/trim than selected.

Publication date: 2017-08-01
Reference number: SI M08 05 17

DELIVERY STOP OR RECALL NOTIFICATION VIA MOBILE DEVICE

SERVICE CAMPAIGN BULLETIN

Reference Number(s): SI M08 05 17, Date of Issue: August 2017

MINI:	All Models
GROUP:	Recall Management

SITUATION

Delivering or selling recalled vehicles before they are repaired may result in dealer fines or penalties and may cause irreparable damage to our MINI brand. With recalls on the rise, dealers are now to meet this new challenge and exceed customer expectations.

To deliver the best possible experience when a recall is issued, we are introducing mobile push notifications - sent via the VoiceStorm app - to ensure this critical information reaches dealer personnel in a timely and effective manner. These notifications will include an abbreviated situation overview and will direct you to the corresponding bulletin on TIS.

In order to receive these push notifications, you need to download the VoiceStorm app and create an account, as detailed in the attached guide.

ATTACHMENTS

View PDF attachment Recall Notifications User Registration Guide_August 2017.