IPHONE Applications (Apps) Stop Working (SI M84 01 12)

WARNING: This page is about the Cooper Base, 2D Convertible, Automatic, which is a different variant/trim than selected.

Publication date: 2012-04-01
Reference number: SI M84 01 12

IPHONE APPLICATIONS (APPS) STOP WORKING

TECHNICAL SERVICE BULLETIN

Reference Number(s): SI M84 01 12, Date of Issue: April 2012

MINI:	R55 (Cooper Clubman, Cooper S Clubman); R56 (Cooper, Cooper S); R57 (Cooper Convertible, Cooper S Convertible); R58 (Cooper Coupe, Cooper S Coupe); R59 (Cooper Roadster, Cooper S Roadster); R60 (Cooper Countryman, Cooper S Countryman, Cooper Countryman All4); Vehicles produced with option 6VC (Combox controller) and 6NM (MINI Connected)
GROUP:	Communication Systems

SUBJECT

iPhone Applications (Apps) Stop Working

SITUATION

After connecting the iPhone to the vehicle, the MINI Connected Apps stop working. This occurs immediately after the "Home" button has been pressed or the "Key Lock" has been manually activated on the phone.

CAUSE

iPhone operating software

INFORMATION

Do not replace any parts!

Advise the customer of the following:

The MINI Connected App must be started on the iPhone in order to access the MINI Apps.
Pressing the "Home" button or activating the "Key Lock" on the iPhone will terminate the Apps. The Apps are then inaccessible via the MINI joystick.
The MINI Connected App cannot be started via the MINI joystick.