Drive Kit Plus: Car-To-X Function Issues (LI82.85-P-058859)

DRIVE KIT PLUS: CAR-TO-X FUNCTION ISSUES

TECHNICAL SERVICE BULLETIN

COMPLAINT

With the Drive Kit Plus (N123/7), the following error messages may occur when using the Car-to-X function:

1. The server is currently unavailable
2. Car-to-X is unavailable

   The error messages may appear when the driver wishes to report a hazard manually and heightened security rules have been activated in the system.

CAUSE

Re. 1.)

1. - Data communication is intermittently disrupted due to the network connection
2. - The connection to the server has not yet been fully established
3. - The server is currently unavailable

Re. 2.) The prerequisites for the use of Car-To-X have not been met:

1. The software version of the iPhone app is not the required release
2. The software version of the Drive Kit Plus (N123/7) is not the required release
3. The serial number of the Drive Kit Plus control unit (N123/7) is not recorded in VeDoc

REMEDY

Re. 1.)

Because of external network issues, the Car-to-X function becomes operational again at a later time. Do not replace any parts.

Re. 2.) Satisfy the prerequisites for the use of Car-To-X:

1. Update software of iPhone app to at least version 1.6 or higher. This update is usually performed on the iPhone by the customer
2. Update software of Drive Kit Plus control unit (N123/7) to software release E120.3 or higher.

   Notes on procedure/downloading software for Drive Kit Plus control unit:

   1. - A special tool is required for the software update. Please refer to the parts notes.
   2. - Instructions and the software for performing the update can be found in STAR TekInfo under the following menu item:

      Telematics > Media Interface

   3. - Install the software on the USB stick as described in the instructions (STAR TekInfo) and flash to the Drive Kit Plus control unit using the special tool.
3. Record serial number in VeDoc. To do this, use Xentry (release 11/13 or later) to perform initial startup of the Drive Kit Plus control unit (N123/7).

SYMPTOMS

Communication/information/Entertainment/Overall system/operation/Miscellaneous

Communication/information/Communication/Navigation/Mobile navigation unit/Function error

PARTS

Part number	ES1	ES2	Designation	Quantity	Note	EPC	Other make part
B67823800			Drive Kit Plus update kit	1	Flash adapter incl. USB stick. Required for iPhone 4/4S.		X
B67824244			USB stick	1	Single USB stick from Drive Kit Plus Update Kit. Required for iPhone 5/5S/5C.		X
A 218 820 01 87			Flash adapter	1	Required for iPhone 5/5S/5C	X

WORK UNITS

Op. no.	Operation text	Time	Damage code	Note
			58302 E8	Drive Kit Plus for iPhone(R), function failure.

WIS-REFERENCES

Document number	Title	Note	Allocation
GF82.70-Q-2020KN	Drive Kit for mobile devices, function	For vehicles with Drive Kit Plus ex-factory (B56). The Drive Kit Plus for the retrofit has an identical function, but it differs in terms of installation location and wiring.	Remedy
AZ82.60-P-0019CWA	Retrofit Drive Kit Plus for Apple iPhone	For model 204.0/2/3	Remedy
AZ82.60-P-0019CY	Retrofit Drive Kit Plus for Apple iPhone	For model 204.9	Remedy
AZ82.60-P-0019EC	Retrofit Drive Kit Plus for Apple iPhone	For model 207	Remedy
AZ82.60-P-0019EL	Retrofit Drive Kit Plus for Apple iPhone	For model 218	Remedy
AZ82.60-P-0019EWA	Retrofit Drive Kit Plus for Apple iPhone	For model 212	Remedy
AZ82.60-P-0019GQ	Retrofit Drive Kit Plus for Apple iPhone	For model 166	Remedy
AZ82.60-P-0019NKB	Retrofit Drive Kit Plus for Apple iPhone	For model 117, 176, 246, 156	Remedy
AZ82.60-P-0019RK	Retrofit Drive Kit Plus for Apple iPhone	For model 231	Remedy
AZ82.60-P-0019SC	Retrofit Drive Kit Plus for Apple iPhone	For model 216	Remedy
AZ82.60-P-0019SX	Retrofit Drive Kit Plus for Apple iPhone	For model 221	Remedy
AZ82.60-P-0019W	Retrofit Drive Kit Plus for Apple iPhone	For model 172	Remedy