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Service Campaign 2006110005 - Install Software For Navigation System (2006110005)

Publication date: 2008-08-20
Reference number: 2006110005

SERVICE CAMPAIGN 2006110005 - INSTALL SOFTWARE FOR NAVIGATION SYSTEM

SERVICE CAMPAIGN 2006110005 - INSTALL SOFTWARE FOR NAVIGATION SYSTEM

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 2006110005, Date of Issue:  August 20, 2008
MERCEDES-BENZ: Models 164, 171, 203, 209, 211, 215, 219, 220, 221, 230, 251, X164, Model Year 2005-2007
SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER
PARTS: GROUP I OF INFORMATION - PARTS & ACCESSORIES BINDER

SUBJECT

MODELS 164, 171, 203, 209, 211, 215, 219, 220, 221, 230, 251, X164 

MODEL YEAR 2005-2007 

INSTALL SOFTWARE FOR NAVIGATION SYSTEM 

This Service Campaign has been initiated because DCAG has determined that certain affected vehicles (see VIN range below) may have an earlier version navigation disc installed than that specified. This could in some cases lead to navigation directions based upon non updated map data. Dealers will update the navigation disc in the affected vehicles as required.

Please review the Effective Serial Number chart located below, and if necessary, repair the subject vehicles during the vehicle's next service.

Prior to performing this Service Campaign:

Approximately 12,559 vehicles are affected.

EFFECTIVE SERIAL NUMBER RANGE

EFFECTIVE SERIAL NUMBER RANGE

Models Chassis End Number
From To
164.175 A000539 A156676
164.177 A151955 A156381
164.186 A000594 A156693
164.871 A088179 A156685
171.454 F060328 F112501
171.456 F021913 F111751
171.473 F093406 F110523
203.040 F697636 F717652
203.052 A831148 A874161
F743448 F782533
E019681 E019681
203.054 A814018 A879751
F728536 F782950
203.056 F714257 F779148
203.061 F688032 F688032
203.064 F570202 F598320
203.076 F600778 F779785
203.087 F737677 F783985
203.092 F740688 F783675
203.281 F584983 F613568
209.356 F167939 F202999
209.365 F126048 F126048
209.375 F125381 F200002
209.376 F129939 F147660
209.456 F170212 F204002
T055809 T073452
209.465 T050544 T053177
209.475 F162710 F183784
T045550 T073583
209.476 T042368 T072382
211.026 A774933 A915894
211.056 A722882 A921544
211.065 A709523 A709523
211.070 A641798 A915419
211.076 A673219 A920985
211.083 X186331 X200670
211.087 X180750 X200891
211.256 A719154 A885367
211.276 A737762 A870148
211.283 X187775 X201277
211.287 X177828 X200849
215.374 A044210 A047646
215.375 A044757 A047759
215.376 A044766 A047444
215.379 A045012 A047612
219.375 A011011 A063288
219.376 A048211 A063900
220.067 A472202 A483697
220.170 A462097 A484598
220.174 A440146 A479947
220.175 A431938 A484051
220.176 A459188 A481327
220.179 A463828 A484010
220.183 A461378 A483205
220.184 A437690 A483713
221.171 A002624 A100038
221.176 A022878 A099920
221.179 A067424 A099727
221.186 A083850 A100125
230.474 F097894 F116921
230.475 F106489 F117243
230.476 F102036 F116187
230.479 F110451 F116838
251.165 A039569 A041813
251.175 A039566 A041581
251.177 A040499 A041244
NOTE: Every vehicle in the VIN range may not be included in the campaign. VMI must always be checked  before performing campaigns to verify that the campaign is required on a specific vehicle. VMI always  overrides the bulletin in reference to a specific vehicle's inclusion in a particular campaign. Please also note that Recall and Service Campaigns do not expire  and may also be performed on a vehicle with a vehicle status indicator.

PROCEDURE

A. MODELS 171, 211, 215, 219, 220, 230: CHECK VERSION OF NAVIGATION DVD AND UPDATE NAVIGATION SYSTEM IF NECESSARY

NOTE: It is not necessary to connect Star Diagnosis to perform this procedure.
  1. Check part number of Navigation DVD in vehicle.
    NOTE: On these models the Navigation module is located in the trunk  .
    • Press Eject button on Navigation module.
    • Visually check part number on DVD label.
  2. Perform one of the following.
    • If part number is BQ 646 0232:  Reinsert DVD into Navigation module; this campaign has been completed.
    • If part number is not the above number:  Proceed to next step to update Navigation system.
    NOTE: You must obtain Navigation DVD BQ 646 0232 (or newer)  by calling Navteq at 866 MB4 AMAP ( 866 624 2627). Navteq does not require the VIN for these vehicles.
  3. Start vehicle and keep it running for duration of update process.
  4. Eject old Navigation DVD from module if present.
  5. Use new Navigation DVD to update Navigation system.
    • Insert new Navigation DVD into Navigation module.
      NOTE: The DVD is automatically detected and the update process starts.
    • Shut off vehicle upon completion of the update process.
      NOTE: The Navigation DVD must remain inside the module from this point forward in order for the Navigation system to operate correctly.
  6. Ensure navigation system is functioning correctly after update.
    NOTE: The replaced Navigation DVD for the above models must be returned to Navteq through the standard process.

B. MODELS 164, 203, 209, 251, X164: CHECK VERSION OF NAVIGATION DVD AND UPDATE NAVIGATION SYSTEM IF NECESSARY

NOTE: It is not necessary to connect Star Diagnosis to perform this procedure.
  1. Check part number of Navigation DVD in vehicle.
    NOTE: On these models the Navigation drive is located inside the head unit. 
    • Press Eject button on head unit to eject DVD from "Navigation" slot.
    • Visually check part number on DVD label.
  2. Perform one of the following.
    • If part number is BQ 646 0226:  Reinsert DVD into Navigation drive; this campaign has been completed.
    • If part number is not the above number:  Proceed to next step to update Navigation system.
    NOTE: You must obtain Navigation DVD BQ 646 0226 (or newer)  by calling Navteq at 866 MB4 AMAP ( 866 624 2627). Navteq does not require the VIN for these vehicles.
  3. Start vehicle and keep it running for duration of update process.
  4. Eject old Navigation DVD from drive if present.
  5. Use new Navigation DVD to update Navigation system.
    • Insert new Navigation DVD into Navigation drive.
      NOTE: The DVD is automatically detected and the update process starts.
    • Shut off vehicle upon completion of the update process.
      NOTE: The Navigation DVD must remain inside the drive from this point forward in order for the Navigation system to operate correctly.
  6. Ensure navigation system is functioning correctly after update.
    NOTE: The replaced Navigation DVD for the above models must be returned to Navteq through the standard process.

C. UPDATE NAVIGATION SYSTEM (MODEL 221 ONLY)

NOTE: You must obtain the correct DVD per VIN by filling out the form in Fig 2 and either fax to Navteq at: 888 329 4223 or scan and email at: mbmaps@navteq.com  . For reliability, we encourage you to fax in the form. The DVD will be sequentially numbered according to the VIN you provide in the form. If you have more than one vehicle listed in the campaign in your dealership, please submit multiple VINS in a single form, Navteq will mail you one DVD per VIN entered.
NOTE: Prior to starting procedure ensure to:
  • Connect battery charger and turn OFF ignition and all electrical consumers
  • Turn ignition key to second position
  • Follow the order of steps exactly as outlined below
  1. Power on head unit.
    CAUTION: Ensure that slot #1 in the DVD changer is empty prior to inserting the Navigation DVD.
  2. Press Button 1 of the DVD changer (A, Fig 1) and insert the Navigation DVD BQ 646 0233 into the changer (B).
  3. Press COMAND controller to confirm the "Disc Drive Audio Format Unknown" message.
    Fig 1: DVD Changer
    G05901497
  4. Press COMAND controller to confirm the "Proceed with Update" message.
    NOTE: The update process takes approximately 30 minutes to complete. The technician is not required to be present during the process and may perform other tasks while the process is running. The update process run time is not included in the labor time paid under this Service Campaign.
  5. Press COMAND controller to acknowledge completion of update process.
  6. Press Button 1 to eject Navigation DVD and place it in DVD case.
  7. Ensure navigation system is functioning correctly after update.
    NOTE: This Navigation DVD is property of MBUSA; it must remain with the vehicle/customer after the update process has been completed. Reproduction is prohibited!

PARTS INFORMATION

PARTS INFORMATION

Qty. Part Name Models Part Number Estimated Replacement Rate
1 Navigation DVD 221 BQ 646 0233 100%
164, 203, 209, 251, X164 BQ 646 0226 90%
171, 211, 215, 219, 220, 230 BQ 646 0232
NOTE:
  • Due to the multiple Navigation DVD released annually, there may be a newer Navi DVD version than the one referenced in this Campaign Bulletin. Please use the latest Navigation DVD available from Navteq. MUBSA will update this bulletin to reflect latest Navi DVD part numbers as they become available.
  • Repairs performed using any other part(s) than the ones in this Bulletin will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper part number(s) will be denied.
  • The following allowable labor operation should be used when submitting a warranty claim for this repair:

WARRANTY INFORMATION

REPAIR 1 (ALL MODELS EXCEPT 221 - CHECK ONLY)

Operation:

  1. Navigation-DVD, Check/Update if Necessary (02-5539)
WARRANTY INFORMATION - REPAIR 1

Damage Code Operation Number Labor Time (hrs.) Model Indicator(s)
82 981 38 8 02-5539 0.1 BA, BB, BC, EA, J2, J3, M1, M2, M6, M7, M8, M9, N1, N4, N5, N6, P1, P2, P9, Q3, Q5, Q6, Q7, Q8, Q9, QA, R1, R2, R3, R4, S1, S2, S3, S4, S5, S6, S7, S8, T1, T2, T3, T5, T6, T7, T8, U3, U5, U6, U7, X1, X2, X3, Y1, Y2, Z1, Z2, Z3

REPAIR 2 (ALL MODELS EXCEPT 221 - CHECK AND UPDATE)

Operation:

  1. Navigation-DVD, Check/Update if Necessary (02-5539)
WARRANTY INFORMATION - REPAIR 2

Damage Code Operation Number Labor Time (hrs.) Model Indicator(s)
82 981 38 7 02-5539 0.1 BA, BB, BC, EA, J2, J3, M1, M2, M6, M7, M8, M9, N1, N4, N5, N6, P1, P2, P9, Q3, Q5, Q6, Q7, Q8, Q9, QA, R1, R2, R3, R4, S1, S2, S3, S4, S5, S6, S7, S8, T1, T2, T3, T5, T6, T7, T8, U3, U5, U6, U7, X1, X2, X3, Y1, Y2, Z1, Z2, Z3

REPAIR 3 (MODEL 221)

Operation:

  1. Battery Charger, Connect (02-5058)
  2. Map Software for Navigation System, Update (02-5540)
WARRANTY INFORMATION - REPAIR 3

Damage Code Operation Number Labor Time (hrs.) Model Indicator(s)
82 981 38 7 02-5058 0.1 AA, AB, AC, AD
02-5540 0.2 AA, AB, AC, AD
Fig 2: Navteq DVD Ordering Form
G05901498
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