Retrieving My Car Zone Pin Code (PS333 REV 1)

Publication date: 2019-02-28
Reference number: PS333 REV 1
Supersedes refnos: PS333

RETRIEVING MY CAR ZONE PIN CODE

SERVICE CAMPAIGN BULLETIN

Reference Number(s): PS333 Rev 1, Date of Issue: February 28, 2019

KIA:	All Models
GROUP:	General

SERVICE INFORMATION

NOTE: This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated below.

When addressing customer concerns related to pop-up alerts (Speed, Curfew or Geo-fencing) appearing on the head unit screen and the customer is unable to reset the alerts due to a forgotten My Car Zone Pin Code or a change of vehicle ownership, follow the procedures outlined below to access Owners.Kia.com and retrieve the current Pin Code.

For new owners without a Kia Owners Portal account, create an account by clicking "Create Account" at Owners.Kia.com . Note that MyUVO.com is no longer available. Accounts previously created on MyUVO.com can be used on Owners.Kia.com .

If the customer already has an existing Kia Owners Portal account and has already added their vehicle to their account skip to step 3 of this procedure.

Log into the Kia Owners Portal and select "Add Vehicle".
Enter the vehicle's complete VIN, give the vehicle a nickname (optional), and then select "Save and Close".
Select the vehicle.
Select the vehicle information (i) icon.
The current PIN will be displayed.
The current PIN is to be entered in the vehicle's head unit. The PIN can then be changed as well as your alert settings.