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JLR VCI Fails To Complete The Firmware Update On SDD 159.01 (SSM74701)

Publication date: 2020-01-24
Reference number: SSM74701

JLR VCI FAILS TO COMPLETE THE FIRMWARE UPDATE ON SDD 159.01

JLR VCI FAILS TO COMPLETE THE FIRMWARE UPDATE ON SDD 159.01

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM74701, Date of Issue:  January 24, 2020
JAGUAR: F-PACE/X761; F-TYPE/X152; S-TYPE/X200; X-TYPE/X400; XE/X760; XF/X250; XF/X260; XJ/X350; XJ/X351; XK/X100; XK/X150
SERVICE CATEGORY: Diagnostic Software Hardware

ISSUE

The JLR VCI fails to complete a firmware update. The update interface indicates that the update is 100% complete.

CAUSE

The Panasonic CF-54 docking station is affecting the communication of the USB ports within the laptop.

ACTION

  1. Close SDD application.
  2. Remove the Panasonic CF-54 from docking station.
  3. Connect the VCI to one of the ports on the laptop.
  4. Start the SDD application.
  5. Connect the VCI to the vehicle.
  6. Start a new SDD session.
  7. Follow the onscreen instructions to complete the JLR VCI firmware update.