Audio System DTC 1402

DTC 1402  : Audio Error 2 (CD Error)

NOTE: 

• Check the vehicle 12 volt battery condition first .
• This audio DTC sets when there is a problem with the CD player unit, or an unplayable disc is inserted.
• If the audio unit displays an error message when you turn on the audio system, follow the instructions .
• Before you troubleshoot, make sure to follow the General Troubleshooting Information .

1. Problem verification

   -1. Check that the temperature is below 158 °F (70 °C) in the dash.

   -2. Clear the hard error codes .

   -3. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

   -4. Insert a disc into the CD player unit, and play the disc, then eject the disc.

   -5. Check for hard error codes .

   Is DTC 1402 indicated?

   YES 

   The failure is duplicated, go to step 2.

   NO 

   Intermittent failure, the system is OK at this time.

2. Audio disc check

   -1. Clear the hard error codes .

   -2. Turn the vehicle to the OFF (LOCK) mode then the ON mode.

   -3. Insert a known-good disc into the CD player unit, and play the disc, then eject the disc.

   -4. Check for hard error codes .

   Is DTC 1402 indicated?

   YES 

   Replace the CD player unit .

   NO 

   Original disc is faulty.