System locks up or freezes constantly
NOTE:
- Check the vehicle battery condition first (see 12 VOLT BATTERY TEST ).
- Check for connectors for poor connections or loose terminals.
- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode, and use Version (see VERSION ).
- Check any official Honda service website for more service information about the navigation system.
- Turn the ignition switch to LOCK (0) and then back to ON (II).
Does the system reboot, lock up, or freeze?
YES -The failure is duplicated, go to step 2.
NO -Intermittent failure, the system is OK at this time.
- Check if the navigation display indicates any error message.
Is an error message displayed?
YES -Refer to the Error Messages .
NO -Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).