Symptom Chart

Condition	Possible Sources	Action
The mirrors are inoperative	Fuse(s). Circuitry. Exterior mirror control switch.	Go to Pinpoint Test A .
A single mirror is inoperative	Circuitry. Exterior mirror control switch. Exterior mirror motor.	Go to Pinpoint Test B .
A single mirror does not function with switch logic	Circuitry. Exterior mirror control switch. Exterior mirror motor.	Go to Pinpoint Test C .
The auto-dimming mirror does not operate correctly	Circuitry. Auto-dimming rear view mirror.	Go to Pinpoint Test D .
The heated mirror does not defrost	Circuitry. Rear window defrost system. Exterior mirror glass. Smart junction box (SJB). Fuse.	Go to Pinpoint Test E .