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BMW Operating Fluids - Rear Axle (33 01.14)

Publication date: 2014-01-01
Reference number: 33 01.14

DELIVERY STOP/SERVICE ACTION 671 - CHECK REAR AXLE DIFFERENTIAL

DELIVERY STOP/SERVICE ACTION 671 - CHECK REAR AXLE DIFFERENTIAL

TECHNICAL SERVICE BULLETIN

Reference Number(s): SI B33 01 14, Date of Issue:  March, 2014
BMW: F15 (X5), F30 (3 Series Sedan), F31 (3 Series Sport Wagon), F32 (4 Series Coupe), F33 (4 Series Convertible), F34 (3 Series Gran Turismo)
GROUP: Rear Axle
Superceded Bulletin(s): SI B33 01 14, Date of Issue:  February, 2014

This Service Information bulletin supersedes SI B33 01 14 dated February 2014. 

PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. 

SUBJECT

Delivery Stop/Service Action: Check Rear Axle Differential 

SITUATION 1

A Delivery Stop has been issued on certain 2014 model year F15 and F3x vehicles produced from July 2013 to January 2014 because the final drive differential gears may not have been properly hardened.

Vehicles held at the ports of entry are being inspected and/or repaired prior to center delivery. During this inspection and analysis of data, BMW of North America has documented a failure rate of less than one in two hundred. 

The affected vehicles are listed in the attachment to this bulletin; they are also identified with a "Vehicle Comment" in the DCSnet Warranty Vehicle Inquiry or ISPA as follows:

The initial limited available stock of parts is reserved for vehicles that have already been sold and are in customers' hands (see Situation 2). Affected vehicles in center inventory must not be retailed or delivered  until the rear differential has been replaced.

SITUATION 2

Certain 2014 model year F15 and F3x vehicles produced from July 2013 to January 2014 may have final drive differential gears that have not been properly hardened. These vehicles have already been sold and delivered to customers.

AFFECTED VEHICLES

This Delivery Stop/Service Action involves F15 and F3x Models produced July 2013 to January 2014

First check if a Service Action label with a code number 671  is already attached to the B-pillar.

If a code number 671  has been punched out, the Campaign has already been performed and no further action is necessary.

Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.

PROCEDURE 1 (DELIVERY STOP, VEHICLES IN-STOCK)

Replace the rear differential (Refer to Repair Instruction RA 33 10 016). The initial limited available stock of parts is for vehicles that have already been sold and are in customers' hands.

PROCEDURE 2 (CUSTOMER'S VEHICLES)

A certain number of miles need to accumulate before the gears show signs of wear (for example, the 310 mile threshold).

If the vehicle has 310 miles or less: 

If the vehicle has more than 310 miles: 

PARTS INFORMATION

NOTE: Performing a part number look-up in ETK (EPC) by VIN or model will result in the wrong rear axle drive part number being invoiced and installed.

We have implemented a VIN-specific parts ordering process.

Plug P/N 33 11 7 525 064 is not blocked from ordering, and should only be ordered as needed. All other parts are blocked and will be ordered for you once the below information has been provided. Please follow the ordering procedure outlined below:

All requests must be emailed to recallparts@bmwna.com.  The email must contain the following information or the orders request will be cancelled:

  1. Subject line - Rear Axle Differential
  2. Center number and location code where the part should be delivered
  3. Contact Information - Name, phone number
  4. VIN - Last seven (7) digits

Stock on these parts is limited. Orders will be placed into the system between 10:00 am and 6:00 pm EST, using the last 7 digits of the VIN as the PO. All orders will be placed as VOR in the order they are received.  Orders received after local VOR cut-off time will be shipped the following day.

Multiple requests on the same VIN will be cancelled.

Part Number Description Quantity
33 11 7 525 064 Plug 1
07 14 7 309 443 Torx bolt ISA M12X35 2 (if required)
07 11 9 907 538 Hexagon bolt M10X20 2 (if required)
33 12 7 607 158 Insert nut repair kit 1 (if required)
26 12 7 536 563 Self-locking hexagon nut 3 (if required)

Rear axle Drives (select the part number that applies) 

Part Number Description Quantity
33 10 7 636 992 Rear axle differential F15 N20 N55 N57T 1 (if required)
33 10 7 636 994 Rear axle differential F15 N47T 1 (if required)
33 10 7 603 748 Rear axle differential F3x 1 (if required)
33 10 7 605 589 Rear axle differential F3x 1 (if required)
NOTE: Rear axle drives replaced under this Service Action must be returned to the Warranty Parts Return Center (WRPC) for inspection.

Bulk Quantity Parts - Sublet 

Part Number Description Quantity
07 51 2 293 972 Synthetic gear oil SAF-XO As needed

LABEL INSTRUCTIONS

G09137160

This Delivery Stop/Service Action has been assigned code number 671.  After the vehicle has been checked and/or corrected, obtain a label (SD 92-431) and:

  1. Emboss your BMW center warranty number in the middle of the label (1);
  2. Punch out code number 671  (2), printed on the label; and
  3. Affix the label to the B-pillar as shown.

If the vehicle already has a label from a previous Campaign, affix the new label next to the old one. Do not affix one label on top of another one because a number from an underlying label could appear in the punched-out hole of the new label.

WARRANTY INFORMATION

Reimbursement for this Service Action will be via normal claim entry utilizing the following information:

Defect Code: 00 33 84 01 00
NOTE: The labor operation information for this Service Action will be available with the March 2014 release of KSD2. Until then, please use the following information:

Procedure 1 - Delivery Stop: New Vehicles In-stock 

Labor Operation: Labor Allowance: Description:
00 61 990 See below Replace the rear axle differential

Labor operation codes 00 61 990 is a Plus labor operation

F15 

Start VIN End VIN Type No. Series Model Lead Type 00 61 99 0
0C065 25 -- KS 43 F15 X5 35d x N57 N KS 43 29 FRU
0C245 37 0C250 03 KR 03 F15 X5 35ix N55 KR 03 28 FRU

F30 

Start End VIN Type No. Series Model Lead Type 00 61 99 0
F1471 67 F1472 86 3D 63 F30 328 dx N47 T 3D 63 28 FRU
F4777 31 F4778 05 3A 03 F30 335i N55 3A 03 23 FRU
F4844 88 F4844 90 3F 03 F30 Hyb rid 3 N55 3F 03 23 FRU
F5881 05 F5881 13 3B 03 F30 335i x N55 3B 03 23 FRU
F6044 00 F6044 01 3A 63 F30 328i N20 3A 63 23 FRU
F9843 31 F9843 46 3C 43 F30 320i x N20 3C 43 23 FRU
J46306 0 J46307 0 3A 63 F30 328i N20 3A 63 23 FRU
J97787 0 J97799 8 3B 43 F30 328i x N20 3B 43 23 FRU
K1058 54 K1058 80 3C 23 F30 328i N26 3C 23 23 FRU
K1309 71 K1310 26 3B 23 F30 320i N20 3B 23 23 FRU
K1530 19 K1530 73 3D 43 F30 328 d N47 T 3D 43 28 FRU
NP275 66 NP284 33 3A 67 F30 328i N20 3A 63 23 FRU
NR496 63 NR496 74 3C 27 F30 328i N26 3C 23 23 FRU
NR818 22 NR823 15 3B 47 F30 328i x N20 3B 43 23 FRU
NR904 71 NR912 43 3B 07 F30 335i x N55 3B 03 23 FRU
NR972 97 NR974 99 3A 07 F30 335i N55 3A 03 23 FRU
NS065 84 NS071 68 3B 67 F30 328i x N26 3B 63 23 FRU
NS640 03 NS642 86 3A 07 F30 335i N55 3A 03 23 FRU
P4580 09 P4580 44 3B 03 F30 335i x N55 3B 03 23 FRU
P5398 17 P5400 15 3B 63 F30 328i x N26 3B 63 23 FRU

F31 

Start VIN End VIN Type No. Series Model Lead Type 00 61 99 0
F7760 51 F7760 55 3K 63 F31 328 dx N47 T 3K 63 30 FRU
KN363 43 KN363 93 3G 83 F31 328i x N20 3G 83 26 FRU

F32 

Start VIN End VIN Type No. Series Model Lead Type 00 61 99 0
F7105 37 F7300 22 3N 43 F32 428i N20 3N 43 24 FRU

F33 

Start VIN End VIN Type No. Series Model Lead Type 00 61 99 0
J8764 25 J9686 16 3T 43 F33 435i N55 3T 43 26 FRU

F34 

Start VIN End VIN Type No. Series Model Lead Type 00 61 99 0
D1527 15 D1527 31 3X 03 F34 335i x N55 3X 03 26 FRU
D2425 13 D2431 04 3X 63 F34 328i x N20 3X 63 26 FRU

or 

Procedure 2 - Customers' Vehicles: In-service with more than 310 miles 

Labor Operation: Labor Allowance: Description:
00 61 274 5 FRU Check rear axle differential; no replacement is necessary (vehicles with more than 310 miles)

or

Labor Operation: Labor Allowance: Description:
00 61 275 See below Check and replace rear axle differential (vehicles with more than 310 miles)

Labor operation codes 00 61 274 and 00 61 275 are both Main labor operations

F15 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 5
0C065 25 -- KS 43 F15 X5 35d x N57 N KS 43 31 FRU
0C245 37 0C250 03 KR 03 F15 X5 35ix N55 KR 03 31 FRU

F30 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 5
F1471 67 F1472 86 3D 63 F30 328 dx N47 T 3D 63 31 FRU
F4777 31 F4778 05 3A 03 F30 335i N55 3A 03 26 FRU
F4844 88 F4844 90 3F 03 F30 Hyb rid 3 N55 3F 03 26 FRU
F5881 05 F5881 13 3B 03 F30 335i x N55 3B 03 26 FRU
F6044 00 F6044 01 3A 63 F30 328i N20 3A 63 26 FRU
F9843 31 F9843 46 3C 43 F30 320i x N20 3C 43 25 FRU
J46306 0 J46307 0 3A 63 F30 328i N20 3A 63 26 FRU
J97787 0 J97799 8 3B 43 F30 328i x N20 3B 43 26 FRU
K1058 54 K1058 80 3C 23 F30 328i N26 3C 23 26 FRU
K1309 71 K1310 26 3B 23 F30 320i N20 3B 23 25 FRU
K1530 19 K1530 73 3D 43 F30 328 d N47 T 3D 43 31 FRU
NP275 66 NP284 33 3A 67 F30 328i N20 3A 63 26 FRU
NR496 63 NR496 74 3C 27 F30 328i N26 3C 23 26 FRU
NR818 22 NR823 15 3B 47 F30 328i x N20 3B 43 26 FRU
NR904 71 NR912 43 3B 07 F30 335i x N55 3B 03 26 FRU
NR972 97 NR974 99 3A 07 F30 335i N55 3A 03 26 FRU
NS065 84 NS071 68 3B 67 F30 328i x N26 3B 63 26 FRU
NS640 03 NS642 86 3A 07 F30 335i N55 3A 03 26 FRU
P4580 09 P4580 44 3B 03 F30 335i x N55 3B 03 26 FRU
P5398 17 P5400 15 3B 63 F30 328i x N26 3B 63 26 FRU

F31 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 5
F7760 51 F7760 55 3K 63 F31 328 dx N47 T 3K 63 32 FRU
KN363 43 KN363 93 3G 83 F31 328i x N20 3G 83 29 FRU

F32 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 5
F7105 37 F7300 22 3N 43 F32 428i N20 3N 43 26 FRU

F33 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 5
J8764 25 J9686 16 3T 43 F33 435i N55 3T 43 28 FRU

F34 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 5
D1527 15 D1527 31 3X 03 F34 335i x N55 3X 03 29 FRU
D2425 13 D2431 04 3X 63 F34 328i x N20 3X 63 29 FRU

Procedure 2 - Customers' Vehicles: In-service with 310 miles or less 

Labor Operation: Labor Allowance: Description:
00 61 276 See below Replace the rear axle differential (vehicles with 310 miles or less)

Labor operation codes 00 61 276 is a Main labor operation.

F15 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 6
0C065 25 -- KS 43 F15 X5 35d x N57 N KS 43 30 FRU
0C245 37 0C250 03 KR 03 F15 X5 35ix N55 KR 03 30 FRU

F30 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 6
F1471 67 F1472 86 3D 63 F30 328 dx N47 T 3D 63 30 FRU
F4777 31 F4778 05 3A 03 F30 335i N55 3A 03 25 FRU
F4844 88 F4844 90 3F 03 F30 Hyb rid 3 N55 3F 03 25 FRU
F5881 05 F5881 13 3B 03 F30 335i x N55 3B 03 25 FRU
F6044 00 F6044 01 3A 63 F30 328i N20 3A 63 25 FRU
F9843 31 F9843 46 3C 43 F30 320i x N20 3C 43 24 FRU
J46306 0 J46307 0 3A 63 F30 328i N20 3A 63 25 FRU
J97787 0 J97799 8 3B 43 F30 328i x N20 3B 43 25 FRU
K1058 54 K1058 80 3C 23 F30 328i N26 3C 23 25 FRU
K1309 71 K1310 26 3B 23 F30 320i N20 3B 23 24 FRU
K1530 19 K1530 73 3D 43 F30 328 d N47 T 3D 43 30 FRU
NP275 66 NP284 33 3A 67 F30 328i N20 3A 63 25 FRU
NR496 63 NR496 74 3C 27 F30 328i N26 3C 23 25 FRU
NR818 22 NR823 15 3B 47 F30 328i x N20 3B 43 25 FRU
NR904 71 NR912 43 3B 07 F30 335i x N55 3B 03 25 FRU
NR972 97 NR974 99 3A 07 F30 335i N55 3A 03 25 FRU
NS065 84 NS071 68 3B 67 F30 328i x N26 3B 63 25 FRU
NS640 03 NS642 86 3A 07 F30 335i N55 3A 03 25 FRU
P4580 09 P4580 44 3B 03 F30 335i x N55 3B 03 25 FRU
P5398 17 P5400 15 3B 63 F30 328i x N26 3B 63 25 FRU

F31 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 6
F7760 51 F7760 55 3K 63 F31 328 dx N47 T 3K 63 31 FRU
KN363 43 KN363 93 3G 83 F31 328i x N20 3G 83 28 FRU

F32 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 6
F7105 37 F7300 22 3N 43 F32 428i N20 3N 43 25 FRU

F33 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 6
J8764 25 J9686 16 3T 43 F33 435i N55 3T 43 27 FRU

F34 

Start VIN End VIN Type No. Series Model Lead Type 00 61 27 6
D1527 15 D1527 31 3X 03 F34 335i x N55 3X 03 28 FRU
D2425 13 D2431 04 3X 63 F34 328i x N20 3X 63 28 FRU

Sublet - Materials (checking or replacing the rear axle differential) 

Sublet Code 4 See the sublet reimbursement calculation below Reimbursement for the "top-up" quantity of gear oil, if needed (BMW Bulk Part SAF-XO numbers). Do not use the part numbers for claim submission)

Sublet calculation: Reimbursement for the "top-up" quantity of gear oil (BMW Bulk Part SAF-XO numbers) at dealer net plus handling. Enter this material cost in sublet and itemize the amount in the claim comment section.

ATTACHMENTS

B330114_0033840100_Delivery_Stop

G09137161
G09137162
G09137163
G09137164

B330114_Final_Drive_QA

G09137165
G09137166